Enable Guest Access to securely share a specific view (Sheet, Gallery, Kanban, or Form) with external users via Email authentication (OTP).

### **Prerequisites**

* Make sure you are in the correct **workspace** and **application**.

* You must have the **Admin** or **Builder** role rights for the target view.

* Guest Access is available for **Enterprise** plans only.

## **Steps**

1. Open the view you want to share (Sheet, Gallery, Kanban, or Form).

2. In the top-right corner, next to filters, sorting, coloring, and column visibility options, click the **Share** icon (arrow).

   ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSVluelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--474adee03e840418c813b716cfae8f3e80ebdb02/image.png?cw_image_width=1357px)

   *Share icon*

3. Go to the **Publish** tab.

4. Click **Publish**. The view is now available via a public link. To turn this into Guest Access, continue with the next step and select **Email** under Authenticate Users.

   ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSW9uelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--048242cdd221adcf7af4b7259ea4c539d3e42721/image.png?cw_image_width=482px)

   *Publish tab and button*

5. Under **Authenticate Users**, select **Email**. Guests will log in with their email and confirm with a one-time code (OTP).

   ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSVVuelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--512ec997fed70362439c97ce710333ee917b9624/HC-E3.png?cw_image_width=480px)

   *Authenticate Users options*

6. Under **Allow specific emails**:

   * **Leave it disabled** - any email can access (default).

   * **Enable it** (enable the toggle next to the header) - restrict access to specific emails or a domain.

   * Add addresses or domains by typing them, pressing **Enter/Space**, and clicking **Add**

     ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSWtuelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--7fc53fb712825472dbb359e64227d549cd3a6c68/HC-R2b.png?cw_image_width=478px)

     *Allow Specific Emails input*

7. Adjust permissions and limitations as needed (see **[**[**Guest Access – Permissions & Options Reference**](https://Guest%20Access%20%E2%80%93%20Permissions%20&%20Options%20Reference)**]**):

   * Show only relevant rows.

   * Allow or block editing (or allow with conditions).

   * Limit number of records per user, with reset cycle.

     ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSWduelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--5d77ff983bae93c96388a8cd47edb24212757238/image.png?cw_image_width=482px)

     *Permissions Options panel*

8. Copy the **link** and test it in a private/incognito window. The guest should be asked for an email and receive a one-time code.

   ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSVFuelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--91579cc713f9950cd2fcc02ae01c9d5f175dde58/image.png?cw_image_width=461px)

   *Guest login via email prompt*

   ---

9. (Optional) To disable the link or generate a new one:

   * Click the **refresh icon** next to the link - a new link is generated.

   * Click **Unpublish** to disable Guest Access for this view.

     \
     ![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSWNuelFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--8ce420d6392adb07f61f2c96b10ad4cddc5d9f78/image.png?cw_image_width=482px)

     *Link Refresh and Unpublish buttons*

### **Notes**

* Publishing without email authentication (Public/Password) is **not Guest Access** (see related articles).

* To adjust settings later, open the same Share → Publish panel and update them. Changes apply instantly.

* To review guests and their activity, see [[**How to Review Guest Access in the Admin Panel**](https://How%20to%20Review%20Guest%20Access%20&%20Activity)].

**Related articles**

* [Overview – Guest Access]

* [How to Review Guest Access in the Admin Panel]

* [Guest Access – Permissions & Options Reference]


