## What is On-Screen Delivery?

On-Screen Delivery is a **flow stage** you can add to any virtual booth workflow. Instead of asking guests to enter an email or phone number to receive their AI-generated photo or video, the output is delivered **directly on-screen** — at the booth or in the virtual booth on their own device — where they can download it instantly.

This makes it possible to run a fully PII-free (no personal data collected) booth experience, which is especially valuable for corporate clients with strict privacy policies.

## When should I use it?

* **Privacy-restricted events** — your client's privacy officer does not allow collecting guest email addresses or phone numbers

* **Virtual booth flows** — guests visit the booth on their own phone, so the output returns directly to their device for download

* **Backup delivery** — pair it with email delivery as a safety net; guests on Yahoo addresses or with slow inboxes can download immediately regardless

## How it works

When a guest reaches the On-Screen Delivery stage:

1. A **processing screen** is shown while the AI renders their output. Note: rendering begins before this stage is reached, so actual wait time is often shorter than the full render time.

2. Once ready, the completed photo or video is presented on-screen.

3. The guest can **download directly** — no email, phone number, or account required.

## Throughput considerations

This feature was intentionally held back during early development because of throughput math: if guests linger at the booth to watch their AI render, a 30-second wait can extend booth time to 3–5 minutes per guest — dropping capacity from 60–90 guests/hour to roughly 20.

**Recommended mitigation:** pair On-Screen Delivery with a short sponsor video or branded interstitial. Because the render starts processing *before* the delivery stage is reached, a well-timed interstitial can absorb the wait almost entirely.

## How to add it to your flow

1. Open your event in the **Workflow Builder**.

2. Add a new stage and select **On-Screen Delivery** from the stage type list.

3. Position it after **Preview Output** stage.

4. Save and test in the virtual booth preview.

On-Screen Delivery is available on all plans.

## Frequently asked questions

**Can guests still receive an email if I use On-Screen Delivery?**\
Yes. On-Screen Delivery can be used *alongside* email delivery — you can include both stages in the same flow. This is a good safety net for audiences that may have slow inbox delivery (such as Yahoo Mail users).

**Is any guest data collected?**\
No personal data (email, phone number) is collected at any point in the On-Screen Delivery flow. This makes it suitable for events where guest PII cannot be stored.

**What if the AI output takes too long?**\
The render begins processing before the guest reaches the delivery stage. Adding a sponsor video or branded interstitial before the delivery screen is the recommended way to fill the wait time without affecting the guest experience.