*Updated 8/18/25
At Prep Sportswear, all products are custom-made to order, including printing, embroidery, and sewn designs. Because of this, we have a specific return and replacement policy in place to best serve our customers.
Replacements for Damaged or Defective Items
We allow replacements if one of the following criteria is met:
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Your item has a manufacturer's defect or damage.
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Your item was damaged during shipping.
To request a replacement, please provide a photo of the item(s) in question and contact our customer service team within 15 days of receiving your order.
Important Notes
• Please do not ship any items back to our corporate or warehouse locations, as we do not provide return shipping labels.
• If you have questions about your order, feel free to reach out—we’re happy to help!