At Prep Sportswear, all products are custom-made to order, including printing, embroidery, and sewn designs. Because of this, we have a specific return and replacement policy in place to best serve our customers.

**Replacements for Damaged or Defective Items**

We allow replacements if one of the following criteria is met:

1. Your item has a manufacturer's defect or damage.

2. Your item was damaged during shipping.

To request a replacement, please provide a photo of the item(s) in question and contact our [customer service](https://www.prepsportswear.com/site/customer-service/contact-us) team within 15 days of receiving your order.

**Important Notes**

•    Please do not ship any items back to our warehouse location, as we do not provide return shipping labels.

•    If you have questions about your order, feel free to reach out—we’re happy to help!