Here are the most common reasons you can’t log in:
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Wrong email or password. Check your details and try again. If you enter a wrong password 10 times in a row, your account is suspended.
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Your email isn’t verified. You need to verify your email before you can log in. See: How do I verify my email on Breet?
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You’re on a new device or haven’t logged in for 3 months. Enter the code Breet sends to your email, or the code from your authenticator app if you use one. Email codes expire after 5 minutes.
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Your account is suspended. If this happened after too many wrong attempts, reset your password to lift the suspension. If the Breet team suspended your account, only the team can lift it.
If you are sure your login details are correct, reset your password. See: How do I reset my password on Breet?
If the issue persists, contact support via in-app chat, email support@breet.app, or by calling +2342013306184. Include a screenshot of the error message to help the team resolve it faster.
Watch the video below for other common reasons you may be unable to log in and how to fix them.