Most withdrawals reach your bank within 5 minutes. To see where yours is, open it in your wallet history and check the status.
Pending
Breet has your request but hasn’t sent the money yet. Most withdrawals leave Pending within a few minutes. Some need a check by the Breet team first, which can take a few hours.
If your withdrawal is still Pending after 1 hour, contact support and share the transaction ID.
Processing
Breet has sent the money and is waiting for your bank to confirm it. Delays at this stage usually come from the bank network. If the money isn’t in your account within 2 hours, contact support.
Successful
Breet has sent the money, so any delay is now on your bank’s side. Common reasons:
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Bank network problems or downtime
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A limit on how much your account can receive (common with student or low-tier accounts; ask your bank if you’re not sure)
If the money isn’t in your account 2 hours after the status shows Successful, contact support. Breet will give you a receipt and the transfer session ID, which your bank can use to trace the payment.
Reversed
Your bank sent the payment back. The full amount and the fee are returned to your Breet wallet, and you’ll get an email. You can withdraw again or use a different bank account.
Rejected
The Breet team stopped the withdrawal before it was sent. The full amount and the fee are returned to your Breet wallet. See: Why Is My Withdrawal Rejected?
Why does the email show a higher amount?
The “withdrawal completed” email shows the total taken from your wallet, including the ₦50 fee. Your bank receives the amount you entered.
Please Note: You can’t cancel a withdrawal once you’ve confirmed it.