Our concierge service is exclusively available to customers who have completed a booking on Fanatrips. It covers all the products sold on the platform, not just hotels, and goes far beyond basic customer support. Our concierge team assists you with trip organization, on-site requests, transfers, experiences, and special needs. They also provide personalized recommendations to enhance your overall experience before, during, and after your trip.
What is included in the concierge service?
Last updated on Dec 07, 2025