What is included in the concierge service?
Our concierge service is exclusively available to customers who have completed a booking on Fanatrips. It covers all the
products sold on the platform, not just hotels, and goes far beyond basic customer support. Our concierge team assists
you with trip organization, on-site requests, transfers, experiences, and special needs. They also provide personalized
recommendations to enhance your overall experience before, during, and after your trip.