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How to make a withdrawal

Last updated on Oct 27, 2024

To make a withdrawal from your account balance:

  1. Sign in to your account.

  2. From the menu, go to Withdrawals > New Withdrawal.

  3. Confirm that the correct withdrawal details are being displayed - withdrawals cannot be cancelled or reversed once requested. If you do not recognize the withdrawal information being displayed, please contact support to have it rectified.

  4. Enter the amount of coins you wish to withdraw. The amount of USD you'll receive for your coins will be displayed directly below (if your local currency is supported, you'll be able to see the amount in your local currency).

  5. Press "Withdraw".