Crowd is packed with a variety of features designed to streamline user research and feedback collection. Here’s a closer look at the main features that make Crowd an essential tool for your product development process:
Unmoderated Tests
Unmoderated tests allow you to gather feedback from users without the need for real-time supervision. Here are the different types of unmoderated tests available on Crowd:
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Web Evaluation
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Prototype Evaluation
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Card Sorting
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Simple Survey
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Design Survey
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Preference Test
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5 Seconds Test
Each type of test provides unique insights, helping you tailor your product to meet user needs effectively. You can dive deeper into our Unmoderated Tests Article for a detailed guide on each unmoderated test type. Click on the links above or watch our video tutorials and Click here to understand your unmoderated test result.
Moderated Sessions
Moderated sessions enable real-time interaction with users to gather detailed feedback. Schedule sessions where you can observe and interact with users as they use your product. This allows for in-depth insights and the ability to ask follow-up questions based on user behavior. For comprehensive guidance, refer to our Moderated Sessions Article and video tutorial.
Feedback Widget
Collect spontaneous feedback directly from users while they interact with your product. Embed the feedback widget into your product or website, and users can provide comments, rate their experience, and report issues as they encounter them. This gives you immediate and actionable insights. Learn more in our Feedback Widget Article and video tutorial.
Kanban Board
Organize and manage your research tasks and projects with the Kanban board. Use it to visually track the progress of your tasks. You can access templates for Design, Feedback, Management, Marketing, Multiple Feedback, Product, Productivity, Research, Strategy, and Usability. Discover how to use this in our Kanban Board Article and video tutorial.
Doc
Centralize all your research documentation within Crowd, ensuring that all relevant research materials are easily accessible to your team. Find out more in our Doc Article and video tutorial.
Integrations
Seamlessly connect Crowd with various platforms to enhance user research and feedback collection.
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Website Integrations: Deploy tests, surveys, and widgets on your website to gather real-time insights from your users.
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3rd Party Integrations: Connect Crowd with popular tools to streamline workflows, foster collaboration, and automate processes. Such 3rd party integration includes:
Slack Integration: Receive real-time notifications and collaborate on user feedback directly within Slack.
Zapier Integration: Link Crowd with over 6000+ apps via Zapier to automate workflows and synchronize data seamlessly across platforms.
Still need help?
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