Help Center
Search for the articles here or browse the categories below.
This category lists the step-by-step guides on how to use the different features on Crowd. How to access and understand them.
Conditional logic
How to set up a moderated session
Steps on how to create an unmoderated test
How to invite participants to a session and how to reschedule a session
How to record moderated session
This category provides insights into how we prioritize your safety and protect your data.
This category contains the best practices of Crowd metrics, how to understand them, put them into action and how to access them.
Understanding unmoderated test metrics
Best practices for utilizing unmoderated test metrics
Understanding feedback widget metrics
Making informed decisions with feedback widget metrics
This category contains Crowd billing plans, how to utilize them, and how to access them.
How to use Discount Codes on Crowd
Plans and Pricing
Crowd 2.0 Scale Plan: Complete User Experience Platform for Large Websites
Crowd 2.0 Growth Plan
Crowd 2.0 Starter Plan: The Perfect Entry Point for Medium and Small Businesses
This category explains Crowd integrations, how to understand them, put them into action and how to access them.
Learn the answers to frequently asked questions on Crowd.
Learn how to use heatmaps to visualize user interactions on your website, helping you identify popular areas and optimize your design for better engagement.
How to start collecting heatmaps from crowd
Types of Heatmaps on Crowd: See How Users Really Use Your Website
Heatmaps and Filters in Crowd: A Simple Guide
Analyzing Your Heatmap Data
Viewing and Managing Screenshots in Crowd
Explore how to analyze session recordings to understand user behavior, troubleshoot issues, and enhance the user experience on your site.
Get started with creating, publishing, and analyzing research studies to validate hypotheses and gain deeper insights from your users.
Understand the basics of Crowd, its purpose, and how it can help you improve your website and user engagement.
Learn how to track and analyze user activities to identify trends, popular events, and areas for improvement on your website.
Integrate User Identification with Crowd
Tracking Events on your Website
User Identity Lifecycle and Best Practices
What are Events in Crowd
Get step-by-step guidance on setting up your Crowd account and integrating it with your website for the first time.
Introduction to Crowd
Managing Your Crowd Profile
Setting Up Your Crowd Workspace
How to Install and Verify Crowd on Your Website
Getting Started with Crowd: New User Guide