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Subscription/Billing

This category contains Crowd billing plans, how to utilize them, and how to access them.
By Crowd team
• 5 articles

How to use Discount Codes on Crowd

At Crowd, we value the partnership and support of our costumers, and this discount is our way of showing appreciation for your commitment to our platform. This limited-time offer allows you to enjoy Crowd's powerful features at a reduced rate for a set duration. Ready to unlock the potential of Crowd? Follow the straightforward steps below to apply your discount and elevate your projects. Step-by-Step Guide: How to Redeem Coupons on Crowd. Step 1: Log in to Your Crowd Account - Go to the Crowd website and log in to your account using your credentials. Step 2: Navigate to "Settings" Icon - Once logged in, navigate to the settings icon located on your dashboard. Step 3: Click on Plans - In the settings menu, click on the "Plans" option. Step 4: Select Your Plan - Choose the subscription plan that best suits your needs or that the coupon was created for. - Click on the "Upgrade" button corresponding to your chosen plan. Step 5: Enter Discount Code - On the manage subscription modal, click on "apply coupon" - Enter the discount code or Coupon code provided to you by the Crowd team in the provided text field (the code is in capital letters / Numbers). - Click the arrow button to apply the code. Step 6: Proceed to Checkout - After entering the discount code and clicking on the arrow button, click on "proceed to checkout". - Enter your payment information to complete the subscription process. Step 7: Confirm Subscription - Review your order details to ensure the discount has been applied. That's it! You're all set to enjoy the benefits of Crowd with your discounted subscription. If you have any questions or encounter any issues, feel free to reach out to our support team on support@crowdapp.io for assistance.

Last updated on May 24, 2024

Plans and Pricing

At Crowd,  we're committed to providing you with the best possible experience as you navigate our platform. Crowd offers a tiered pricing structure designed to accommodate the diverse needs and budgets of its users. Below, you'll find detailed information about our pricing plans to help you choose the one that best fits your needs: Free Plan: We are giving you the essential tools and limited participant engagement to get familiar with Crowd. This enables  individuals and small businesses to initiate projects and gather valuable insights at no cost. Starter Plan:  Ideal for startups and small businesses dipping their toes into user research and feedback, the Starter Plan offers essential features to kickstart collaborative initiatives. This plan typically includes access to basic user research tools, limited participant engagement capabilities, and support for a modest number of projects. This Plan serves as an entry point for businesses looking to explore the benefits of Crowd without committing to a significant investment. Growth Plan: Positioned as the go-to option for growing businesses with expanding user research needs, the Growth Plan provides enhanced functionality and scalability. Users can expect access to advanced features such as AI summary, Chat with AI, recording, and transcript . The Growth Plan strikes a balance between affordability and functionality, making it suitable for mid-sized enterprises seeking to leverage Crowd for innovation and problem-solving. Enterprise Plan: Tailored to meet the demands of large corporations and organizations with sophisticated user research  requirements, the Enterprise Plan offers a comprehensive suite of features and dedicated support services. This top-tier plan typically includes a dedicated account manager, Legal screen, Password protection, custom branding, and legal teams. The Enterprise Plan empowers organizations to harness the full potential of Crowd at scale, driving innovation and competitive advantage. You can compare the features of our different  plans and pricing at https://crowdapp.io/pricing

Last updated on Apr 13, 2024

Crowd 2.0 Scale Plan: Complete User Experience Platform for Large Websites

When you run large websites with lots of visitors, you need powerful tools to understand and improve how people use your site. The Scale Plan is Crowd 2.0's most comprehensive standard package, designed for businesses with complex websites and high traffic. Scale Plan Basics: At $599 per month The Scale Plan is our most complete standard offering, with large tracking capacity and premium features for bigger organizations with high traffic websites. Core Features of the Scale plan Up to 100,000 Monthly Track Users The Scale Plan's impressive capacity allows for tracking up to 100,000 monthly users, making it suitable for: - Perfect for busy online stores - Great for media sites with many readers - Works for software applications with large user bases - Suitable for schools and universities with many websites - Ideal for companies managing multiple brands online - Tracks your whole audience without missing anyone, even with high traffic Priority Support - Personal Account Manager - Your own contact person for guidance - Regular check-ins to help you use the platform well - Help with setup and advanced settings - Front-of-Line Technical Support - Faster responses when you have questions - Direct access to senior support experts - Proactive monitoring to catch issues early - Help with Implementation - Expert guidance for complex setups - Custom solutions for unique websites - Help moving from other analytics platforms - Training Resources - Custom training for your team - Special onboarding for new team members - Advanced feature workshops Keep Your Data Longer - Store session recordings for 12+ months (instead of 3-6 months on smaller plans) - Keep heatmap data for 24+ months (instead of 12 months) - Access user journey data for longer periods - Compare data year-over-year This longer data storage lets you: - Analyze trends across seasons - Compare against past performance - See the full impact of website changes - Understand how user behavior changes over time Eight Team Members Can Edit - Perfect for large teams across different departments - Works for international teams managing different regions - Great for big organizations with specialized user experience roles - Helpful for agencies managing analytics for multiple clients Advanced Features Only in Scale Plan Enterprise-Level Security - Single Sign-On (SSO) integration - Custom user roles and permissions - IP restrictions for secure access - Enhanced privacy controls Advanced API Access - Higher limits for custom integrations - Real-time data streaming - Custom event tracking - Export data to other business systems Custom Reporting - White-labeled reports (your brand, not ours) - Scheduled automatic reports - Advanced filtering and segmentation - Custom dashboards you can share Enhanced AI Capabilities - Predict conversion patterns - Automatically detect important insights - Compare to competitors in your industry - Forecast revenue impact of improvements How Different Teams Can Use It Large Marketing Teams Can: - Track performance across multiple campaigns and markets - Analyze the entire customer journey - Find small improvements that add up to big results - Fine tune high value conversion paths Product & Development Teams Can: - Support multiple product lines with dedicated tracking - Run A/B tests with detailed behavior analysis - Track how different user groups adopt new features - Decide where to focus development resources based on data Online Store Teams Can: - Analyze complex purchase paths across devices and user types - Spot seasonal trends and predict behavior changes - Improve busy checkout processes for maximum sales - Test different product recommendation strategies Digital Transformation Teams Can: - Establish baselines before major platform changes - Track how users adapt to new digital experiences - Identify where users need training or support - Measure the return on digital investments Getting the Most Value To make the most of your Scale Plan: 1. Create a tracking plan across all your websites 2. Form specialized teams focusing on different aspects of user experience 3. Schedule regular reviews of analytics data with stakeholders 4. Create your own scoring system for user experience issues 5. Connect Crowd insights with your existing business systems Benefits You Can Expect Organizations using the Scale Plan typically see: - Conversion rates improve by 15-30% - Support tickets decrease by 10-20% - Development resources used 30-40% more efficiently - Customer retention improve by 5-15% Summary The Scale Plan gives large organizations everything needed to improve digital experiences based on real user data. With extensive tracking capacity, priority support, longer data retention, and team collaboration tools, it helps build a culture of continuous improvement. For busy websites and complex digital systems, the Scale Plan provides the deep insights needed to find both obvious improvements and subtle changes that can mean millions in additional revenue. With capacity for 100,000 monthly tracked users and enterprise grade features, the Scale Plan helps large organizations transform user experience from a small team's concern to a company wide advantage

Last updated on May 20, 2025

Crowd 2.0 Growth Plan

When your website gets more visitors and your business grows, you need better tools to understand your users. The Growth Plan is perfect for businesses that have outgrown basic analytics but don't need expensive enterprise solutions yet. It gives you powerful insights, team features, and smart AI analysis to help your business grow. Growth Plan Basics: At $149 per month The Growth Plan sits between our basic Starter Plan and our big Enterprise solution. It lets you track 5 times more users and comes with several premium features for team analysis and deeper insights. Core Features of the Growth Plan Up to 25,000 Monthly Tracked Users (MTU) - Perfect for medium sized businesses with growing traffic - Good for managing multiple websites - Handles seasonal traffic spikes - Works well for growing online stores - Tracks your whole audience without missing anyone Smarter AI Analysis - Predicts Future Trends: Forecasts what users might do based on past data - Finds Important User Groups: Automatically identifies valuable customer segments - Maps User Journeys: Shows how people move through your website across multiple visits - Compares You to Competitors: See how you stack up against similar websites Team Working Features - Shared Dashboards: Create custom views for different teams - Insight Tagging: Organize and find your discoveries easily - Notifications: Alert team members when important changes happen - Team Analysis Tools: Work together to understand user behavior Three (3) Editor Seat - Good for teams with marketing, design, and development people - Works for teams managing different markets - Helpful for agencies working with clients - Great for product teams with different responsibilities - Add view-only access for others who just need to see reports How Different Teams Can Use It Marketing Teams Can: - See which campaigns bring the most engaged visitors - Make better landing pages - Improve form completion rates - Track how content updates affect engagement Product Development Teams Can: - Test new features with real user data - Find usability problems early - Focus on improvements that matter most - Compare before and after results of changes Online Store Teams Can: - Reduce abandoned shopping carts - Help customers find products easier - Improve product pages to sell more - Find opportunities to suggest related products Company Leaders Can: - See performance across all websites - Make better decisions based on user data - Show the value of website improvements - Focus team efforts on what users need Getting the Maximum Value from the Growth Plan To make the most of your Growth Plan: 1. Get different teams to work together on analysis 2. Set clear goals to measure success 3. Create profiles of your different user types 4. Plan tests based on what you learn 5. Use AI to fix problems before they hurt your business When to Upgrade Consider moving to an Enterprise plan when: - You regularly approach or exceed 25,000 monthly users - You need more than three people to edit analytics - You need extra security features or custom connections - You manage many high-traffic websites Summary The Growth Plan gives growing businesses the right mix of capacity, features, and team tools. It turns user analytics from one person's job into a company wide advantage. With more tracking capacity and smarter analysis, the Growth Plan helps growing businesses understand their users better even as they get bigger. This leads to better decisions, improved user experiences, and faster business growth. For businesses ready to move beyond basic analytics, the Growth Plan is an investment that typically pays for itself through increased sales and happier customers.

Last updated on May 20, 2025

Crowd 2.0 Starter Plan: The Perfect Entry Point for Medium and Small Businesses

In today's competitive digital landscape, understanding how users interact with your website is no longer optional it is essential. Crowd 2.0 offers a compelling alternative to traditional analytics platforms, with its Starter Plan providing an accessible entry point for businesses ready to elevate their user experience insights. Starter Plan Overview: At $29 USD/month Whether you are a growing startup or an established business looking to optimize your digital presence, the Crowd 2.0 Starter Plan delivers enterprise-grade analytics capabilities at a fraction of the cost of comparable solutions. Currently available with a 14-day free trial, new subscribers can take advantage of special promotional pricing: 50% off your first month or 30% off annual subscriptions when you convert before your trial ends. Core Features of the Starter Plan Up to 5,000 Monthly Tracked Users (MTU) The Starter Plan allows you to track up to 5,000 unique visitors per month an ideal volume for small to medium websites or businesses in the early stages of growth. This provides sufficient data to: - See how people normally use your site - Find the paths people take to buy or sign up - Spot quick wins to make your site better Complete Analytics & Research Tools Unlike other basic plans that limit what you can do, Crowd 2.0's Starter Plan gives you access to the complete suite of analytics and research tools, including: Easy to Understand Heatmaps - Click Heatmaps: See exactly where people tap and click - Scroll Heatmaps: Learn how far down your pages people read - Move Heatmaps: Watch where mouse movements show interest or confusion Watch Real Visitors Using your Site Detailed Session Recordings - See recordings of actual visits to your website - Find where people get stuck or confused - Discover surprising ways people use your site that numbers alone can't show Smart AI Insights - Get automatic analysis of how people use your site - Receive suggestions on what to improve - Find opportunities to turn more visitors into customers Hear Directly from Your Users - Add quick surveys to your site - Put feedback buttons at important spots - Track how happy customers are with NPS surveys Unlimited Data Collection (within your 5,000 visitor limit) This means: - No limits on how many recordings or heatmaps you can make - Freedom to track your whole website - Keep old data to compare and see trends over time One Editor Seat The Starter Plan includes one editor seat, ideal for: - Small businesses with a dedicated UX/marketing specialist - Freelance designers or developers managing client sites - Startup founders handling analytics personally Additional view only access can be granted to more people who need to see insights without making changes to your settings. Getting the Most from Your Starter Plan To maximize the value of your Crowd 2.0 Starter Plan investment: 1. Start with Your Most Important Pages Put heatmaps and recordings on your main pages first, like your homepage, product pages, and checkout. 2. Check Your Data Regularly Take time each week to look at your insights and make small improvements. 3. Connect Numbers with Real Behavior Use session recordings to understand why the patterns in your heatmaps happen. 4. Listen to the AI Suggestions Use Crowd's smart AI to find the changes that will help you the most. When to Consider Upgrading While the Starter Plan offers robust functionality, consider upgrading to a higher tier when: - Your website regularly gets more than 5,000 monthly visitors - You need to add team members who can make changes - You need more advanced ways to group and filter your data - You need extra security features for your business Conclusion: Start Small, Think Big The Crowd 2.0 Starter Plan represents an excellent opportunity to begin your journey into sophisticated user experience analytics without overcommitting resources. With its comprehensive feature set, special promotional pricing, and scalable structure, this plan provides everything needed to start making data driven UX decisions. As your business grows and your analytics needs evolve, Crowd's tiered pricing structure ensures a seamless path to more advanced capabilities all while maintaining the intuitive interface and actionable insights that distinguish the platform from competitors. Ready to Transform Your User Insights? Start your 14-day free trial today and discover how Crowd 2.0 can elevate your digital strategy. Sign up now!

Last updated on May 20, 2025