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Device Management: Reset the Device to Factory Settings

Last updated on May 06, 2026

⚠️ Warning: Resetting the device will completely erase all wallets and user data. Make sure you have a valid backup of your recovery card or seed phrase before proceeding.

To completely clear the device and reset it to factory settings:

  1. Go to the main menu and select "Factory Reset".

  2. Press and hold the "Confirm" button until the progress bar is full.

  3. After that, your device will be completely cleared of any user information and returned to factory settings.

💡 After a factory reset, you will need to go through the full setup process again: firmware update, authenticity check, and wallet creation. If you have a backup card, you can restore your wallet using the ERA Recovery Manager.