Home Account Details How Can I Retrieve My PIN?

How Can I Retrieve My PIN?

Last updated on May 19, 2025

We understand how frustrating it can be not to have access to your account credentials. However, there are a few ways you can retrieve this information.

  1. If you've registered a phone number and PIN to log in, please click here to enter your phone number. We'll send you a confirmation PIN via SMS and email shortly.

  2. Alternatively, you can use the 'Forgot your PIN' option on your app. Once selected, please provide the number linked to your account.

Please keep in mind that you'll only receive a text or email if the information matches an account in our system. If not, you won't receive a reminder.