We understand how frustrating it can be not to have access to your account credentials. However, you can retrieve this information by using the following:
-
If you've registered a phone number and password to log in on the website, please click here to enter your phone number. We'll send you a verification code via SMS shortly. Once entered, follow the on-screen prompts to finish resetting your password.
-
Alternatively, you can use the 'Forgot your Login?' option on your app. Once selected, please provide the number linked to your account. You will receive a verification code via SMS. Once entered, follow the on-screen prompts to finish resetting your password.
Please keep in mind that you'll only receive a text if the information matches an account in our system. If not, you won't receive the code.
NOTE: Legacy PINs are no longer an option for login.