UpCentral Help Center
UpCentral Help Center
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Featured Articles
What is a call queue and how do I configure a call queue for my company?
Do you offer mobile apps on UpCentral?
A2P 10DLC Campaign Registration Recommendations
What is A2P 10DLC?
What is a call menu (IVR) and how do I configure a call menu for my company?
Will UpCentral services work when I'm traveling overseas?
Getting started guide and tutorials
How do I get started with a company phone number?
Getting started with scheduling
Understanding Conversations in UpCentral
Guide to Registering Your A2P 10DLC Campaign
How to Add Additional Teammates in UpCentral
Frequently Asked Questions
Why does UpCentral only provide support through chat and email?
Can I use my UpCentral phone number to verify or register for WhatsApp?
Do you offer mobile apps on UpCentral?
Can I just connect a regular desk phone with UpCentral phone service?
Can I transfer my existing numbers to UpCentral?
Tutorials and best practices
What is a call handling and how do I set up call handling/routing for my company phone number?
What is a call queue and how do I configure a call queue for my company?
What is a call menu (IVR) and how do I configure a call menu for my company?
What is a ring group and how is that different from call queue?
How do I make an outbound call?
Contains articles and billing related answers
Understanding the taxes, charges, and other fees included in UpCentral
What is A2P 10DLC?
Do I need to sign a long-term contract to use your services?
Are there cancellation fees if I decide to stop using UpCentral's services?
How much does it cost to port a number to UpCentral?