If you receive an error message reading: "Error: this application requires that you create an account", we've got an answer for you!
This message occurs when the login tokens expire and need to be refreshed. This is a simple fix and can be completed by logging out of your app and logging back in. If you do not remember your account phone number or password, please visit our "How Can I Retrieve My Password?" article.
If you have logged out and logged back in, but this error message is still occurring, please contact our Support Team via Live Chat or by sending us an email HERE.