In very rare circumstances the app or database on your local device may have been stuck in a broken state. You can view technical details of the app's state (and share it with your technical system administrator) in this case.
Click the (i) icon in the bottom left of the menu (see screenshot below). This open the technical support details page. From here you can:
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check certain technical details of the app on this device
(e.g. the "Current sync state" may be useful to understand if all data has been uploaded to the server already)
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"Send Details" to the central user support monitoring, if you are in touch with Aam Digital's user support team and they have requested this.
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"Reset" the application completely (see below)
Factory reset of local app data
If problems persist, you can delete all local settings and synced data by "resetting the application". Follow the screenshots below for this.
Your user details and data that is synced to our servers will not be lost. This information simply gets downloaded again when you reload the page after doing the reset. However, if your device has not synced recently and you can not see some new data on other devices yet, such local data may be lost during a reset.
