What are your hours for tech support?

E

Eve Martin

Last updated on Oct 2, 2026

Pictor is here when you need us, whether it's an on-site issue or wanting to learn more about our features and functions.


Chat Support

Our chat answers instantly, 24/7, with AI-assisted answers. Our team steps in Monday through Friday, 10 AM to 6 PM ET.

Email Support

Email support@pictor.pro any time. Our team replies Monday through Friday, 10 AM to 6 PM ET.

Live Event Emergencies

If you're a current Pictor subscriber having an issue on-site at a live event, start a chat inside app.pictor.pro and you'll be routed to our emergency line.