Feature Comparison Matrix Picking a Pictor plan should feel straightforward - not like reading a spec sheet. This page lays out what's in each tier so you can match a plan to the way you actually run events. If you're brand new, Basic is where most folks start. If you're running multi-booth ops or need white label, jump down to Premium or Enterprise. A quick honest note. One in a hundred AI outputs is going to be wacky. We've baked in retries, presets, and curation so it almost never reaches a guest - but if AI image quality is mission-critical for a high-stakes event, test before showtime. At a glance | Plan | Price | Best for | |---|---|---| | Basic | $49/mo (~$588/yr) | New operators, single-booth workflows, learning Pictor | | Pro (Most Popular) | $99/mo (~$1,188/yr) | Established operators running paid events regularly | | Premium | $149/mo (~$1,788/yr) | High-volume and multi-booth operations | | Enterprise | $1,500/yr + custom | Large operators, agencies, resellers | Annual plans save roughly 17% vs. monthly. You can switch any time from Account Settings → Billing. Feature-by-feature matrix ✅ = included · ❌ = not included · ⚠️ = limited / different shape | Feature | Basic | Pro | Premium | Enterprise | |---|---|---|---|---| | Platforms | | | | | | iOS app (iPad/iPhone) | ✅ | ✅ | ✅ | ✅ | | Android app | ✅ | ✅ | ✅ | ✅ | | Mac / PC (Virtual Booth) | ✅ | ✅ | ✅ | ✅ | | Capture & output | | | | | | Photos & GIFs | ✅ | ✅ | ✅ | ✅ | | Video capture | ❌ | ❌ | ✅ | ✅ | | Printing (DNP, HiTi, AirPrint) | ✅ | ✅ | ✅ | ✅ | | Slideshow & Sharing Station | ❌ | ✅ | ✅ | ✅ | | DSLR camera support | ❌ | ✅ | ✅ | ✅ | | AI features | | | | | | AI presets & style library | ❌ | ✅ | ✅ | ✅ | | AI Video | ❌ | ❌ | ✅ | ✅ | | Custom AI Prompt Editor | ❌ | ✅ | ✅ | ✅ | | Background removal | ❌ | ✅ | ✅ | ✅ | | Workflow & data | | | | | | Email & SMS sharing | ✅ | ✅ | ✅ | ✅ | | Surveys & data capture | ❌ | ✅ | ✅ | ✅ | | Analytics | ❌ | ✅ | ✅ | ✅ | | CSV Export | ❌ | ❌ | ✅ | ✅ | | Paywall (event payments) | ❌ | ✅ (10% fee) | ✅ (5% fee) | ✅ (custom) | | Webhooks | ❌ | ❌ | ✅ | ✅ | | Integrations | | | | | | Dropbox | ❌ | ✅ | ✅ | ✅ | | Zapier | ❌ | ❌ | ✅ | ✅ | | Account & team | | | | | | Sub-accounts & user roles | ❌ | ✅ | ✅ | ✅ | | Event presets | ❌ | ✅ | ✅ | ✅ | | Multiple devices | ⚠️ 1 active device | ⚠️ Multi-license | ✅ Up to 5 | ✅ Custom | | Branding | | | | | | White-label (your brand) | ❌ | ❌ | ❌ | ✅ | | Custom domain on galleries | ❌ | ❌ | ✅ | ✅ | | Support | | | | | | Community forums | ✅ | ✅ | ✅ | ✅ | | Email support | ✅ | ✅ | ✅ | ✅ | | Chat support | ❌ | ✅ | ✅ | ✅ | | Emergency phone support | ❌ | ❌ | ✅ | ✅ | | Dedicated success contact | ❌ | ❌ | ❌ | ✅ | Token note. AI processing (photos, videos, custom prompts) uses Pictor's token system, separate from your subscription. Tokens cover GPU time and are purchased as you go. All plans can buy and use tokens - the plan only changes which AI features you have access to. How to pick Choose Basic if... - You're new to Pictor or running your first few events - A single device is enough - You want the lowest-risk way to start with photo, GIF, and printing workflows - You don't yet need AI effects, DSLR, analytics, or advanced sharing tools Choose Pro if... - You're running paid events regularly and need DSLR support - You want full control over AI styles with the Custom Prompt Editor - Analytics and CSV exports matter for client reporting - Paywall (QR-code event payments) is part of your workflow Choose Premium if... - You run multiple booths or events at the same time - Zapier and custom gallery domains are part of your stack - You want lower Paywall fees on high-volume events Choose Enterprise if... - You resell Pictor or run an agency - White-label branding under your own name is required - You need a dedicated success contact and custom contract terms Switching plans You can upgrade or downgrade any time from Account Settings → Billing. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. If you need help figuring out the right fit, email us at [email protected] - we're happy to talk through your event calendar before you commit. Can't wait to see what you make with Pictor.

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Quick Start Guide — Your First Event in 10 Minutes

Welcome to Pictor! This guide gets you from sign-up to your first live photo booth as fast as possible. We'll cover the essentials — creating your account, setting up a Simple Mode event, testing it, and going live. If you're looking for advanced customization, check out Creating My First Event after you're comfortable with the basics. What You'll Need - Your device — Pictor runs on iPhone, iPad, Android phones and tablets, and as a Virtual Booth on any Mac or PC browser. Check system requirements for supported models. - A stable internet connection — Wi-Fi or a mobile hotspot. Pictor needs internet for AI processing. - A Pictor account — Sign up at app.pictor.pro if you haven't already. - A license — You'll need an active license to run live events. See Licenses and Tokens for details. Step 1: Download and Sign In 1. Download the Pictor app from the App Store (iOS) or Google Play (Android). 2. Open the app and sign in with the email and password you used to create your account. 3. You'll land on the Events screen — this is your home base. [Screenshot: Events screen after first login] Step 2: Create Your First Event 1. Tap the + button to create a new event. 2. Choose Simple Mode — it sets up smart defaults so you can get started fast. 3. Fill in the basics: Event Name, Client Name, and Start and End Dates. [Screenshot: Simple Mode event creation form] Tip: Don't overthink it for your first event. You can edit everything later. Step 3: Pick a Template In Simple Mode, Pictor will prompt you to choose a template — this determines how your guests' photos will look. - Browse the available templates and pick one that fits your event style. - Templates include overlays, layouts, and AI effects like style transfers. - You can preview how each template will look before selecting it. [Screenshot: Template selection screen] Tip: Start with a simple overlay or frame for your first event. AI effects are powerful but use tokens — make sure you have enough before going live. Step 4: Test Your Event Before going live, always test. From the Control Panel: 1. Simulate — Walks through the guest flow on-screen without using tokens. Use this first to check your screen flow and layout. 2. Test — Runs the full experience including AI processing (uses a test token). Use this to verify the output quality. [Screenshot: Control Panel with Simulate and Test buttons] Step 5: Go Live 1. Open the Control Panel. 2. Tap Launch Photo Booth. 3. Your iPad enters the guest-facing experience — you're live! While running, the Control Panel tracks session count, active status, and displays a QR code for the sharing station or virtual booth. Step 6: Share Photos with Guests By default in Simple Mode, Pictor enables a Sharing Station so guests can receive their photos via email, text, or QR code scan. For other sharing options (printing, Dropbox backup, virtual booth), see Output Delivery In-Depth. Quick Troubleshooting | | | | --- | --- | | Issue | What to Do | | App won't load | Check your internet connection and try restarting the app. See Loading Issues. | | Photos not sending via text/email | Check Email/Text Delivery Troubleshooting. | | Ran out of tokens | Top up under Billing → Tokens in your account. | | AI output looks wrong | Make sure you're using a supported template and re-run a Test. | What's Next? - Creating My First Event — The full walkthrough including Advanced Mode - Workflow Settings In-Depth — Build custom guest experiences - Using AI Effects in the Template Editor — Add AI-powered effects - How to Set Up and Use Printing — Connect a photo printer - Analytics — Track event performance Need Help? Reach out through the chat widget on pictor.pro or email [email protected].

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Template Editor Guide

The Template Editor is where you design what your guests' photos, GIFs, and videos will look like. You can add overlays, frames, text, logos, capture elements, and AI effects — all through a visual drag-and-drop editor. Opening the Template Editor You access the Template Editor when setting up an event workflow: 1. Create or open an event in Advanced Mode. 2. Go to the Flow tab and select Choose Experience. 3. Click Add Template — this opens the Template Editor. You can also edit existing templates by clicking on them in the Choose Experience section. [Screenshot: Flow tab with Add Template button highlighted] Choosing a Template Size When you create a new template, first choose a size. The size determines the output dimensions and aspect ratio. Common sizes include: - 4×6 — Standard photo print size. Great for printing and sharing. - 2×6 Strip — Classic photo strip layout (multiple shots stacked vertically). - Square — Perfect for social media sharing. - Custom — Set your own width and height. Tip: Choose your size based on how guests will receive their photos. If you're printing, match the size to your printer's paper. [Screenshot: Template size selection screen] Template Selection Card Limitations When guests (or operators) are presented with the "Choose your look" screen to pick a template, the appearance of the selection cards is partially fixed: - Card border radius — hardcoded; cannot be changed via the flow editor - Template name text (size and color on the card) — hardcoded; cannot be changed via the flow editor These elements are not currently exposed as editable style properties. If you need to control this appearance, please upvote or follow PD-4110 — a fix has been scoped and will be released in a future update. 📝 Internal note (for support team): When PD-4110 ships, update this section to document the new controls for card border radius and template name text styling. The Editor Canvas The editor workspace has three areas: - Canvas area (center) — Where you position and preview your elements - Elements panel (left sidebar) — Add new elements like captures, text, images, and effects - Properties panel (right sidebar) — Adjust settings for the selected element [Screenshot: Template Editor workspace with labeled areas] Template Elements Capture The Capture element is the most important part — it's where the guest's photo appears. 1. Click Add Capture from the elements panel. 2. Position and resize the capture area on the canvas. 3. With the capture selected, you can configure effects. Every template needs at least one capture element. For photo strip layouts, you can add multiple captures. Text Add text elements for branding, event names, dates, or messages. 1. Click Add Text from the elements panel. 2. Type your text and position it on the canvas. 3. Use the properties panel to adjust font, size, color, alignment, rotation, and positioning. Tip: Choose from Pictor's built-in fonts or upload your own custom fonts. See What fonts are available? for the full list. Images and Logos Upload images to use as overlays, borders, backgrounds, or logos. 1. Click Add Image from the elements panel. 2. Upload an image file (PNG recommended for transparency support). 3. Position, resize, and layer it on the canvas. Use this for brand logos, decorative frames, or themed backgrounds. Overlays and Frames Pictor supports different template types that change how elements layer: - Overlay — Graphics placed on top of the captured photo - Layout — A structured arrangement of multiple elements (e.g., photo strip) - Frame — Decorative border around the capture area Adding Effects Effects enhance the captured photo with filters or AI processing. With a Capture element selected: 1. Open the Effects menu in the left sidebar. 2. Click the + icon to see available effects. 3. Select the effect type you want to apply. AI Effects AI Effects use artificial intelligence to transform captured photos: - Beautify — Subtle enhancement - Retro — Vintage style filter - Black & White — Classic monochrome You can enable multiple AI Effects on the same capture. AI Effects are available on all plans — Basic ($49/mo), Pro ($99/mo), and Premium ($149/mo). No upgrade required. You also need sufficient tokens to use them. Note: If you're using a prompt that includes a reference image (@ tag), make sure it is only applied in the image prompt field. Do not include it in the video prompt section, as this can cause output issues. See Creating an AI Video for details. For the complete walkthrough, see Using AI Effects in the Template Editor. Background Removal Remove or replace the background behind your guests automatically. Works great for green screen setups or custom themed backgrounds. See Background Removal Guide for setup details. Saving and Using Your Template 1. Give your template a name and click Save. 2. The template will appear under Choose Experience in your event's flow. 3. Important: Also click Save in the top-right corner of the event to apply your changes. Saved templates are reusable — you can select them for future events without recreating them. Tips for Great Templates - Keep it clean — Don't overcrowd the template. Let the guest's photo be the star. - Match the event — Use colors, fonts, and graphics that fit your client's brand or event theme. - Test before the event — Use Simulate to check layout, then Test to verify AI effects. - Consider print vs. digital — If printing, allow for print margins. - Use high-resolution images — Blurry logos will show in the final output. Use PNG for transparency. Related Articles - Using AI Effects in the Template Editor - Background Removal Guide - How to Upload & Use Custom Fonts - How to Create a GIF - Creating an AI Video Need Help? Reach out through the chat widget on pictor.pro or email [email protected].

How to upgrade to Pro in Pictor and what does it include?

How to upgrade to Pro in Pictor and what does it include? Overview of the Pro Plan The Pro plan ($99/month, or ~$1,188/year with ~17% annual discount) is Pictor's most popular tier — built for established photo booth operators who need advanced tools like DSLR support, more analytics, and the Custom Prompt Editor. If you're currently on Basic ($49/month) and wondering whether Pro is worth the upgrade, here's what you get: | Feature | Basic ($49/mo) | Pro ($99/mo) | |---|---|---| | All Platforms (iOS, Android, Mac, PC) | ✅ | ✅ | | Photos & GIFs | ✅ | ✅ | | Videos | ✅ | ✅ | | Printing | ✅ | ✅ | | DSLR Camera Support | ❌ | ✅ | | AI Presets & Library (100+ styles) | ✅ | ✅ | | Custom AI Prompt Editor | ❌ (presets only) | ✅ | | Digital Props & Background Removal | ✅ | ✅ | | Video Effects | ✅ | ✅ | | Analytics | ❌ | ✅ | | CSV Export | ❌ | ❌ (Premium) | | Surveys & Data Collection | ❌ | ✅ | | Paywall Feature | ❌ | ✅ (10% fee) | | Email/SMS Sharing | ✅ | ✅ | | Customizable Galleries | ✅ | ✅ | | Dropbox & Webhooks | ✅ | ✅ | | Sub Accounts & Event Presets | ✅ | ✅ | | Chat & Community Support | ✅ | ✅ | | Emergency Phone Support | ✅ | ✅ | What you're really upgrading for - DSLR camera support — connect professional cameras for higher-quality captures - Custom AI prompts — move beyond presets and create your own AI styles - Analytics — pull post-event reports for your clients (CSV export requires Premium) - Surveys & data capture — collect guest info, feedback, and opt-ins - Paywall — monetize events with QR-code payment (10% fee) How to Upgrade to Pro 1. Log in to your Pictor account at app.pictor.pro 2. Go to Account Settings → Billing → Licenses 3. Select the Pro plan ($99/month) 4. Choose monthly or annual billing (annual saves ~17%) 5. Confirm your payment method and complete the upgrade Your account will upgrade immediately, and you'll have access to all Pro features right away. Important: AI Is on Every Plan A quick note — AI photo and video features are available on all Pictor plans, including Basic ($49/mo). The difference is: - Basic — access to curated AI presets and styles (ready-to-use) - Pro and up — full Custom Prompt Editor (create unlimited custom AI styles) All plans use the same token system for AI processing. Tokens are purchased separately from your subscription and cover GPU usage for AI photo/video generation. You can add tokens anytime from the Billing section. Pro Licensing for Multiple Devices If you're running multiple devices or events simultaneously, you'll need one Pro license per active device. Each license covers one event at a time — you can switch between events freely. See our article on Pro licensing for multiple devices for details. Still Not Sure? Every plan comes with a free trial period — no credit card required. You can test Pro features before committing. If you have specific questions about which plan fits your operation, reach out at [email protected] or use the chat widget on app.pictor.pro.

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How to Upload & Use Custom Fonts in Pictor

📹 Watch the video tutorial Plan availability: Custom font upload is available on all Pictor plans — Basic ($49/mo), Pro ($99/mo), Premium ($149/mo), and Enterprise. No upgrade required. Looking for a feature that's only on certain plans? Check our Pricing page or the Licenses & Tokens article for the full feature breakdown. 1. Create a New Event 0:00 generated-image-at-00:00:00 - Open Pictor and select the option to create a new event. - Ensure that the event is set to advanced mode. - Name the event (e.g., 'custom font'). 2. Choose Your Experience 0:12 generated-image-at-00:00:12 - After creating the event, navigate to your flow. - Select the experience you want to work with. 3. Add a Template 0:24 generated-image-at-00:00:24 - Create a new template or open an existing one. - This template will be used to add text with the custom font. 4. Add Text to the Template 0:35 generated-image-at-00:00:35 - In the template, you can add text. - You can choose from the available fonts or search for a specific font. 5. Upload a Custom Font 0:47 generated-image-at-00:00:47 - To add a custom font, click on the upload option. - Navigate to your computer and select the font file you want to upload. Supported formats: TTF, OTF, WOFF (and EOT). 6. Select and Use the Custom Font 1:14 generated-image-at-00:01:14 - After uploading, select the custom font to use it in your template. - You can repeat the upload process for additional fonts if needed. 7. Check Font Quality 1:26 generated-image-at-00:01:26 - Be aware that the quality of the font may vary based on the files you upload. - Test the appearance of the font in your template. 8. Finalize and Search for Custom Fonts 1:32 generated-image-at-00:01:32 - Once uploaded, your custom fonts will be available under the document section. - You can search for your custom fonts to easily find and use them. 9. Conclusion 1:44 generated-image-at-00:01:44 - Review the steps and ensure everything is set up as desired. - Reach out for any questions or support.

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Android Setup Guide - Install, Sign In, and Run Your First Event

Android Setup Guide The Pictor Android app gives you the same photo, GIF, video, and AI features as iPad - built natively, not a web wrapper. This walkthrough covers getting the app, signing in, and connecting it to your account so you can run a real event from your phone or tablet. Before you start. You'll need a Pictor account. If you don't have one yet, sign up at app.pictor.pro first - it's free to create an account, and you can pick a paid plan whenever you're ready. What you'll need - An Android phone or tablet running Android 7.0 or newer - A stable internet connection (Wi-Fi recommended for events) - Your Pictor account email and password - About 5 minutes for first-time setup Which devices work? Pictor runs on most modern Android phones and tablets. We've tested on Samsung Galaxy (S/A series), Google Pixel, and OnePlus. If you're running older or unusual hardware, run a quick test event before showtime - better to find out at home than at a wedding. Step 1 - Install the Pictor app 1. Open the Google Play Store on your Android device 2. Search for "Pictor Photo Booth" (or follow the link in your Pictor account dashboard) 3. Tap Install 4. Wait for the download to finish, then tap Open The app is free to download. You only pay for a Pictor subscription when you're ready to run live events. Step 2 - Sign in 1. Open the Pictor app 2. Enter the email and password for your Pictor account 3. Tap Sign In If you've forgotten your password, tap Forgot password on the sign-in screen and follow the email reset link. Tip. If you're running multiple devices or handing the booth off to a teammate, create a sub-account for them from Account Settings → Users instead of sharing your login. Sub-accounts keep your event history clean and let you revoke access if someone leaves. Step 3 - Connect to your account Once you're signed in, the app will sync your: - Event templates - any workflows you've built on web or iPad - AI presets and styles - your saved AI prompt configurations - Branding assets - logos, overlays, and color palettes - License status - confirms your plan is active and which features are unlocked The first sync can take a minute or two if you have a large asset library. After that, syncs happen automatically in the background. Heads up. If your account is on a paid plan (Basic, Pro, Premium, or Enterprise), the Android app unlocks the same features as your iPad counterpart - including AI Video, custom prompts (Pro+), printing, and DSLR support (Pro+). Step 4 - Run a test event Before you take this device to a real event, run a quick test: 1. Tap Create Event in the app 2. Pick one of your saved templates (or start with a blank event) 3. Capture a test photo or video 4. Confirm the output looks right - check AI effects, branding, and sharing If anything looks off, you can edit the event in the web app and the Android device will sync the changes. Troubleshooting App won't install? - Confirm your device is running Android 7.0 or newer (Settings → About phone → Android version) - Make sure you have at least 200 MB of free storage - Restart the device and try again Sign-in keeps failing? - Double-check the email - it's the one you used to create your Pictor account - Reset your password from the sign-in screen if needed - Confirm you have an internet connection (try opening a web page in Chrome) Sync is stuck or empty? - Pull down on the events list to force a refresh - Sign out and sign back in - Check that your account is on an active paid plan if you expected Pro/Premium features to appear Camera not working? - Open your device's Settings → Apps → Pictor → Permissions and confirm Camera is allowed - Restart the app after granting permission Tips for running events on Android - Keep the app open during events. Android can be aggressive about backgrounding apps to save battery - plug the device in for long events. - Use a tablet for the booth, phone for testing. Tablets give you a bigger live view and are easier for guests to interact with. - Test your AI presets on the device you'll use at the event. Camera quality varies between phones, and AI outputs look slightly different across hardware. - Bring a hotspot or wired connection if you're at a venue with patchy Wi-Fi. Pictor needs internet for AI processing and gallery syncing. Still stuck? We're here to help. Reach out any time: - Chat: the chat widget in the bottom-right of app.pictor.pro - Email: [email protected] - Event emergency (Friday 4pm - Sunday 2am ET): call our 24/7 hotline at +1 (612) 473-8998 Can't wait to see what you make with Pictor.

Advice and answers from the Pictor.pro Team

Getting Started

Planning Your Event

Features & How-To

Printing & Delivery

Account & Billing

Troubleshooting & FAQ

Drafts

Feature Comparison Matrix - Basic vs Pro vs Premium vs Enterprise

Quick Start Guide — Your First Event in 10 Minutes

Template Editor Guide

How to upgrade to Pro in Pictor and what does it include?

How to Upload & Use Custom Fonts in Pictor

Android Setup Guide - Install, Sign In, and Run Your First Event