What are the system requirements to run Pictor?
Pictor runs across all major platforms — iPad, iPhone, Android tablets/phones, Mac, PC, and web. Here's what you need for each.
iPad & iPhone (Recommended for Live Events)
For the best experience capturing photos at live events, we recommend devices with high-resolution front-facing cameras.
Minimum iOS version: iOS 12.4 or newer
iPad
- iPad Pro 11-inch (2nd generation or newer)
- iPad Pro 12.9-inch (4th generation or newer)
- iPad Air (4th generation or newer)
- iPad (9th generation or newer)
- iPad mini (6th generation or newer)
iPhone
- iPhone 11 or newer
Note: Apple frequently releases new models. Any newer iPad or iPhone running iOS 12.4 or later will also work. For the smoothest AI processing, a device with an A13 Bionic chip or later is recommended.
Android Tablets & Phones
Pictor has a native Android app available on Google Play. It supports most modern Android devices running Android 7.0 (Nougat) or newer.
Recommended specifications:
- 4GB+ RAM (8GB recommended for AI processing)
- 64GB+ storage
- Qualcomm Snapdragon 865 or equivalent processor (or newer)
- High-resolution front-facing camera (8MP+ recommended)
Tip: Android performance can vary across manufacturers. For mission-critical events, we recommend testing Pictor on your Android device before event day.
Mac & Windows PC
Pictor does not currently have a native Mac or PC desktop app. On these devices, operators run Pictor through the Virtual Booth — no download required, just a modern web browser.
Recommended browsers:
- Chrome 90+ (best performance)
- Safari 15+ (Mac)
- Edge 90+ (Windows)
- Firefox 90+
Note: JavaScript must be enabled. An internet connection is required.
Print Partner App (for DNP Printers)
If you are connecting a DNP printer to your setup, there is a separate Pictor Print Partner native app available for download:
- Mac: requires macOS 15 (Sequoia) or newer
- Windows: requires Windows 10 or newer (64-bit)
The Print Partner app is only needed for printer connectivity — it is not required to run the booth itself.
Web Browser (app.pictor.pro)
You can access the Pictor dashboard from any modern web browser. For the best experience, we recommend:
- Chrome 90+ (recommended for best performance)
- Safari 15+ (Mac)
- Edge 90+ (Windows)
- Firefox 90+
JavaScript must be enabled. The dashboard requires an internet connection to manage events, view galleries, and access settings.
General Requirements
- Internet connection — required for the Pictor dashboard and cloud features. Event capture can operate with intermittent connectivity; uploads sync when reconnected.
- Pictor account — free to create at app.pictor.pro. No credit card required.
- Stable WiFi or cellular data — recommended for sharing, printing, and AI processing.