Swiftlet Security and Data Protection Overview

D

Dphillips

Last updated on Sep 26, 2026

Security foundations

Swiftlet products and services are designed to be secure and simple. Reducing complexity helps lower risk by minimizing staff training and ongoing system maintenance.

Secure by design

  • Security standards
  • Strong encryption
  • Secure code

Easy to use

  • Clean and simple
  • No steep learning curve
  • Fully documented

Expertise

  • Public safety experience
  • Process-specific approach
  • Project experts

Built open

  • Integration support
  • APIs
  • Customizable

Security standards we follow

Our solutions are guided by leading security standards and frameworks, including:

  • OWASP
  • NIST CSF
  • CIS v2
  • COBIT19

Hosting and deployment options

Swiftlet products can be deployed as:

  • Cloud Hosted (SaaS) for convenience
  • Self-Hosted (On-Premises) for added security and control

Cloud Hosted (SaaS) on AWS

  • Hosted on Amazon Web Services (AWS) in the data residency location of your choice.
  • Web-based access; no technical infrastructure required.
  • Benefits from AWS security and infrastructure, including the AWS uptime SLA.

AWS compliance certifications referenced

  • Privacy certified: AWS is assessed for adherence to Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
  • CCCS certified: AWS is assessed for adherence to Canadian privacy laws, including PIPEDA.
  • CJIS certified: AWS is certified by the Criminal Justice Information System (CJIS).

Self-Hosted (On-Premises)

On-premises deployments are provided as a pre-built VM package that you run on your own infrastructure.

Supported platforms:

  • VMware
  • Hyper-V
  • Docker containers

Key characteristics:

  • Core VM requirements (CPU, RAM, etc.) are very low.
  • All traffic and data stay within your network.
  • Routine maintenance (such as backups and upgrades) is designed to require minimal IT staff time.

Products

This security and hosting approach applies to:

  • Swift McNeil
  • Hawk-i
  • Ternkey
  • Homing Chat