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Homing Chat: Secure Officer Communication Overview
Overview Homing Chat is a secure, team-based chat platform designed for agency communications where you control your environment and data. Key features - Direct chat: One-to-one chat that is logged and audited. - Team chat: Group messaging for coordination and instant communication. - End-to-end encryption: Messages and storage are fully encrypted, and you control the encryption keys. - Private & secure: Built with security standards in mind and runs in your environment. - Easy disclosure: Chat history can be exported for disclosure with the click of a button. - Multi-platform: Available on desktop, iOS, and Android. Why it matters If your agency is using other “secure” chat apps (for example, Telegram, Signal, or WhatsApp), your data may be at risk. To ensure communications are truly safe, consider these three elements: 1. Security - Encryption is common—but who has access to the encryption keys? 2. Privacy - Are protections in place to ensure sensitive data, including Personally Identifiable Information (PII), is protected? 3. Data residency and control - Where is your data stored? Who has access? Do you have control? Pricing (annual subscription) Homing Chat uses an annual subscription license model based on the number of users in your agency. Note: User count is based on authorized strength on an annual (12 month) subscription. Small agency (under 100 members) - $3500 CAD - Agency flat rate / per year - Includes: - Secure hosting - Updates & upgrades - Data backup - Fully supported Medium agency (101–500 members) - $3.00 CAD per user / per month - Includes: - Secure hosting - Updates & upgrades - Data backup - Fully supported Large agency (over 500 members) - $2.00 CAD per user / per month - Includes: - Secure hosting - Updates & upgrades - Data backup - Fully supported Deployment options SaaS (Software as a Service) Homing Chat can be offered as a SaaS application for quick, easy deployment and to reduce the burden on your agency’s IT department for hosting and maintenance. On-premises Homing Chat is also available as an on-premises deployment running on your servers. This option provides the greatest control, but requires local computing resources and support. Discount (bundle) All Homing Chat prices receive a 50% discount if purchased with Hawk-i.
TernKeyTernkey User Guide: In-Custody Processing Management
Overview Ternkey is a secure, web-based application for managing in-custody individuals from intake to final disposition. Information is collected once and used throughout the entire process, helping reduce paperwork, officer workload, and operational risk. Key Features Private & Secure - Runs securely within your technical environment. - All data is encrypted. In-Custody History Log - Fully searchable in-custody history. - Reportable history logs. - Control over data retention. Multi-Platform Access Access Ternkey using: - MDT - Desktop web browser - Mobile devices (iOS or Android) Process Overview Ternkey supports a standardized end-to-end workflow: 1) Intake - Start the intake process from any device using an easy-to-use standardized web form. - Ensures required information is captured and necessary steps are completed. 2) Processing Complete follow-up processing steps, including: - Property validation - Medical assessments - Risk assessments - Consents 3) Observation - Use a mobile device observation log to perform regular check-ins. - Observations are associated with the individual’s in-custody record. 4) Disposition Record the outcome of custody, such as: - Release - Remand - Transfer - Coordination of bail proceedings Pricing Model (Annual Subscription) Ternkey uses an annual (12-month) subscription license model based on the number of jail cells in your agency. Prices are quoted in Canadian dollars (CAD). Small Agency (under 6 cells) - $50.00 per cell / per month Medium Agency (6–50 cells) - $40.00 per cell / per month Large Agency (over 50 cells) - $30.00 per cell / per month All subscription tiers include: - Secure hosting - Updates & upgrades - Data backup - Full support Deployment Options SaaS (Software as a Service) - Quick, easy deployment. - Reduces the burden on your agency’s IT department for hosting and maintenance. On-Premises Deployment - Runs on your servers for maximum control. - Requires local computing resources and local support.
Hawk-iUsing Hawk-i for Proactive Policing and BOLO Alerts
Overview Hawk-i is a one-stop application for real-time information sharing to frontline officers—providing the information they need when they need it. It supports sharing images, video, and text-based updates, powered by an AI search engine that provides linkage recommendations and presents information on a map. Hawk-i also supports viewing and analyzing data for trends and statistics through an Analytics dashboard and reporting. Core capabilities People Maintain a database of people for: - Identification - Missing persons - Persons of interest Property Maintain a database of property that has been: - Reported stolen - Reported found Intel Updates (bulletins/BOLO-style sharing) Use Hawk-i to generate and share: - Intelligence updates - Bulletins These updates can include images, video, and text-based information. Shift/Parade Briefings Create Shift/Parade Briefings to inform members of: - Active issues - Trends Analytics and reporting Use the Analytics dashboard and reporting to: - View data - Analyze trends - Review statistics Security and platform access Private & Secure - The system is secure within your technical environment. - All data is encrypted. Multi-platform access Access Hawk-i via: - Desktop browser - iOS device - Android device Integrations User Directory (AD/Entra) Integrate with your existing users and groups: - Active Directory (AD) or Entra - Single Sign-On (SSO) - Group-based workflows RMS Integrate with your RMS to: - Cross-reference RMS files - Perform one-click disclosure Homing Chat Integrate with Homing Chat for secure, focused communication: - Team chat - One-to-one chat Deployment options SaaS (hosted) Hawk-i is offered as a SaaS (Software as a Service) application to: - Enable quick, easy deployments - Reduce the burden on your agency’s IT department for hosting and maintenance On-premises Hawk-i is also available as an on-premises deployment running on your servers. This option: - Provides the greatest amount of control - Requires local computing resources and local support Pricing model (CAD) Hawk-i uses an annual subscription license model based on the number of users in your agency (user count is based on authorized strength on an annual 12-month subscription). Prices are quoted in Canadian dollars (CAD). Small Agency (under 100 members) - $4000 agency flat rate / per year Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported Medium Agency (101–500 members) - $4.00 per user / per month Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported Large Agency (over 500 members) - $2.50 per user / per month Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported
Swift McNeilGetting Started with Swift McNeil for McNeil Disclosure Management
Overview Swift McNeil is a web-based application for Canadian police agencies that streamlines McNeil Disclosure data entry, tracks active discipline records, and automates disclosure documents to Crown. It uses a secure database to minimize disclosure risks and support an efficient, standardized disclosure process. Key Features - Easy to use: A simple interface designed to fit your workflow. - Saves time: Less data entry and less manual work for members. - Automated disclosure: Auto-generated, standardized McNeil disclosure forms customized to your agency. - Private & secure: Built to security standards, with custom user permissions for need-to-know access. - Disclosure history log: Fully searchable history, with the ability to add supplemental disclosures or updates. - Easy to implement: Guided implementation with no ongoing system maintenance required and automated data backups. Process Overview: Easy 3-Step Disclosure Workflow 1) Initial Disclosure Initial disclosure with no Service Record of Discipline (SROD) found can be completed in a few seconds. 2) Professional Standards Review If an SROD is found, Professional Standards staff are notified for review and determination of relevance. 3) Secondary Disclosure Secondary disclosure can be completed with a click of a button. Every step in the process is recorded and logged. Frequently Asked Questions (FAQs) Can Swift McNeil support police agencies of different sizes? Yes. Agencies of any size can benefit from technology-based solutions that are simple to use and reduce administrative burden for police officers and Professional Standards staff. Is the Swift McNeil process expensive to implement? No. Swift McNeil uses a per-officer fee structure designed not to burden small agencies with fees that outweigh efficiency and accuracy gains. How does Swift McNeil differ from existing McNeil disclosure processes? Swift McNeil is designed to reduce data entry time, auto-generate agency-customized disclosure forms, and provide a secure, permission-based workflow with a full audit trail. It is purpose-built rather than a paper-based process, Access database, or enhanced spreadsheet. How does Swift McNeil benefit front-line officers? It is simple and fast to use, reducing administrative burden while protecting the privacy of discipline records and ensuring disclosure occurs only when legally required with need-to-know access. How does Swift McNeil benefit Professional Standards staff? It helps reduce the number of times staff must “touch” a record, supports more efficient and accurate disclosure when required, reduces inadvertent/mistaken disclosure risk, and provides a more secure and auditable process. What organizational benefits may interest police leaders? Swift McNeil can reduce front-line administrative burden (freeing time to serve the public), protect members’ privacy interests, reduce workload in Professional Standards units, and support cost-effective, accurate, timely, and auditable disclosure to Crown prosecutors consistent with agency policies. Pricing Swift McNeil is offered as a SaaS (Software as a Service) application to support quick deployments and reduce the burden on agency IT departments for hosting and maintenance. Pricing uses an annual subscription license model based on the number of users in your agency. All pricing is quoted in Canadian dollars (CAD). Note: User count is based on authorized strength on an annual (12-month) subscription. Small Agency (under 100 members) - $2500 CAD agency flat rate per year - Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported Medium Agency (101–500 members) - $2.25 CAD per user / per month - Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported Large Agency (over 500 members) - $1.50 CAD per user / per month - Includes: - Secure Hosting - Updates & Upgrades - Data Backup - Fully Supported
SwiftLET GeneralSwiftlet Security and Data Protection Overview
Security foundations Swiftlet products and services are designed to be secure and simple. Reducing complexity helps lower risk by minimizing staff training and ongoing system maintenance. Secure by design - Security standards - Strong encryption - Secure code Easy to use - Clean and simple - No steep learning curve - Fully documented Expertise - Public safety experience - Process-specific approach - Project experts Built open - Integration support - APIs - Customizable Security standards we follow Our solutions are guided by leading security standards and frameworks, including: - OWASP - NIST CSF - CIS v2 - COBIT19 Hosting and deployment options Swiftlet products can be deployed as: - Cloud Hosted (SaaS) for convenience - Self-Hosted (On-Premises) for added security and control Cloud Hosted (SaaS) on AWS - Hosted on Amazon Web Services (AWS) in the data residency location of your choice. - Web-based access; no technical infrastructure required. - Benefits from AWS security and infrastructure, including the AWS uptime SLA. AWS compliance certifications referenced - Privacy certified: AWS is assessed for adherence to Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). - CCCS certified: AWS is assessed for adherence to Canadian privacy laws, including PIPEDA. - CJIS certified: AWS is certified by the Criminal Justice Information System (CJIS). Self-Hosted (On-Premises) On-premises deployments are provided as a pre-built VM package that you run on your own infrastructure. Supported platforms: - VMware - Hyper-V - Docker containers Key characteristics: - Core VM requirements (CPU, RAM, etc.) are very low. - All traffic and data stay within your network. - Routine maintenance (such as backups and upgrades) is designed to require minimal IT staff time. Products This security and hosting approach applies to: - Swift McNeil - Hawk-i - Ternkey - Homing Chat
Swift McNeilSecondary Disclosure
Once the review process is complete, the record is ready to be Disclosed to Crown (Secondary Disclosure). On the Review screen you will see: The Member under review is indicated in green The following actions are available: 1. View Initial Disclosure - this opens the original disclosure record 2. Misconduct Status - this option was designed for pre-McKee workflow. It allows the PS staff to assign relevance. 3. Create Document - this opens a blank document screen to create an ad hoc document. 4. Disclose to Crown - This opens a prefilled document screen (shown below). Note: this action is design for the McKee process and will disclose all disciplinary records. 5. Generate McNeil Doc - this will regenerate the original (initial) disclosure document. Disclose to Crown - Generating the Document This action will auto-fill the Disclosure Notice template (McKee workflow). All documents can be edited or modified by clicking the Modify Record button. The document is pre-filled with all relevant data to minimize the need for customization. The discipline record details are filled from the Summary text box on the Discipline Record, see Adding a Service Record of Discipline. Click the Save Document button in the lower right. Disclose to Crown - Sending the Document All saved documents are shown in the list with available actions: 1. Edit - edit this document 2. Rename - rename this document 3. View - view this document 4. Export to PDF (This is the primary action to complete the process) - exports the document to be disclosed to Crown. 5. Send PDF as Email - generates a secure PDF that can is emailed automatically to a pre-determined email address. 6. View Log - show all actions taken on this document 7. Delete - deletes the document (depending on permissions) Export to PDF The Export the PDF option will display a box to set one-time password to secure this document. The password must be 8-characters long. Share the password with Crown when disclosing.