Ternkey User Guide: In-Custody Processing Management
Overview
Ternkey is a secure, web-based application for managing in-custody individuals from intake to final disposition.
Information is collected once and used throughout the entire process, helping reduce paperwork, officer workload, and
operational risk.
Key Features
Private & Secure
- Runs securely within your technical environment.
- All data is encrypted.
In-Custody History Log
- Fully searchable in-custody history.
- Reportable history logs.
- Control over data retention.
Multi-Platform Access
Access Ternkey using:
- MDT
- Desktop web browser
- Mobile devices (iOS or Android)
Process Overview
Ternkey supports a standardized end-to-end workflow:
1) Intake
- Start the intake process from any device using an easy-to-use standardized web form.
- Ensures required information is captured and necessary steps are completed.
2) Processing
Complete follow-up processing steps, including:
- Property validation
- Medical assessments
- Risk assessments
- Consents
3) Observation
- Use a mobile device observation log to perform regular check-ins.
- Observations are associated with the individual’s in-custody record.
4) Disposition
Record the outcome of custody, such as:
- Release
- Remand
- Transfer
- Coordination of bail proceedings
Pricing Model (Annual Subscription)
Ternkey uses an annual (12-month) subscription license model based on the number of jail cells in your agency.
Prices are quoted in Canadian dollars (CAD).
Small Agency (under 6 cells)
- $50.00 per cell / per month
Medium Agency (6–50 cells)
- $40.00 per cell / per month
Large Agency (over 50 cells)
- $30.00 per cell / per month
All subscription tiers include:
- Secure hosting
- Updates & upgrades
- Data backup
- Full support
Deployment Options
SaaS (Software as a Service)
- Quick, easy deployment.
- Reduces the burden on your agency’s IT department for hosting and maintenance.
On-Premises Deployment
- Runs on your servers for maximum control.
- Requires local computing resources and local support.
